Trusted GP Clinic

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Data Protection & GDPR Policy

Trusted GP Clinic

1. Introduction

At Trusted GP Clinic, we are committed to protecting your personal data and respecting your privacy. We process all personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, store and protect your personal information when you use our website or medical services.

2. Who We Are

Trusted GP Clinic is a private medical provider offering GP-led healthcare services, including Weight Management and Men’s Health programmes.

For the purposes of data protection law, Trusted GP Clinic is the “Data Controller” of your personal data.

If you have any questions regarding this policy, please contact us 

3. What Information We Collect

We may collect and process the following types of personal data:

Personal Information

  • Full name

  • Date of birth

  • Contact details (email, phone number, address)

Medical Information (Special Category Data)

  • Medical history

  • Consultation notes

  • Test results

  • Prescription information

  • Lifestyle and health-related information

Technical Information

  • IP address

  • Browser type

  • Website usage data (via cookies)

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Medical Care – To provide healthcare services and treatment.

  • Consent – Where you have given explicit consent (e.g., marketing communications).

  • Legal Obligation – To comply with healthcare regulations and record-keeping requirements.

  • Legitimate Interest – To improve our services and website functionality.

Medical data is processed under Article 9(2)(h) of UK GDPR for the provision of health care.

5. How We Use Your Data

We use your data to:

  • Provide medical consultations and treatment

  • Arrange diagnostic testing

  • Prescribe medication where appropriate

  • Manage appointments

  • Communicate with you regarding your care

  • Maintain accurate medical records

  • Improve our services and website performance

We do not sell your personal data.

6. Data Sharing

Your information may be shared with:

  • Partner laboratories for diagnostic testing

  • Pharmacies for prescription fulfilment

  • Secure medical software providers

  • Regulatory bodies if legally required

All third parties are required to handle your data securely and in accordance with UK GDPR.

7. Data Storage & Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure encrypted systems

  • Restricted access to medical records

  • Password-protected platforms

  • Secure hosting environments

Medical records are retained in accordance with UK healthcare record retention guidelines.

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request erasure (where legally permitted)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent (where applicable)

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

9. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You may manage cookie preferences through your browser settings.

For more information, please see our Cookie Policy.

10. Changes to This Policy

We may update this policy from time to time to reflect legal or operational changes. The latest version will always be published on our website.

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